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4. Ask for references – Do a little homework on the company, ask for references (even ask for references in your neighborhood). Make sure the company is not only a member of the BBB, but also has a good record. There are Tacoma Carpet Cleaning companies in our area that amaze me they are still in business, their record at the BBB is so bad it is obvious that all of their new clients do not check them out at www.bbb.org.

5. Employees – Make sure to ask if the company uses employees or sub contractors. Ask if a uniformed employee in a lettered company truck will show up to clean your house. There are some Tacoma carpet cleaning companies who are really not carpet cleaning companies…they are just marketing companies. They advertise, book the jobs….and sub it out to an independent carpet cleaner. In this situation the actual company who books the job has little if any control over the sub contractor entering your home, if a sub contractor breaks or steals something in your house you may have little recourse.

6. Price – Choosing a Tacoma Carpet Cleaner solely based on price will usually come back to haunt you. Not always because of poor quality…but because of the bait and switch. Any cleaner who is offering a $9.95/room special is going to take you to the cleaners…literally. There is not a company in the world who can keep their doors open only charging $9.95/room….it’s just not possible. The low price game can usually be taken out of the decision making equation if the consumer’s first question is question #1 in this article. The $9.95/room bait and switch companies almost NEVER have truck mounted hot water extraction equipment…they simply can’t afford it. Once a consumer starts to narrow down their IICRC certified cleaners that use hot water extraction equipment they will see the bait and switch companies out of the equation.

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